Terms of Service Terms of Service

These Terms of Service (“Terms”) govern your use of the Frenzz mobile application, the website https://www.frenzz.ai (the “Site”), and related services provided by Sansa Technologies, Inc. (“Sansa,” “we,” “our,” or “us”) (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1.Eligibility

You must be at least 13 years old to use the Services. If you are between 13 and 18 (or the age of majority where you live), you may only use the Services with the consent of a parent or legal guardian who agrees to these Terms on your behalf. By using the Services, you represent that you meet these requirements.

2.Your Account

You may need to create an account to use Frenzz. You agree to provide accurate information, keep it current, and keep your credentials confidential. You are responsible for activity under your account. Notify us at team@sansatech.com if you suspect unauthorized access.

3.What Frenzz Is

Frenzz is a private creative tool. You save reference photos of yourself and people you add as friends. You then write prompts that reference those friends by name, and Frenzz generates images for your private use. Generated images are delivered only to you. The Services do not include a public feed, social profile, discovery, or in-app sharing. What you do with a generated image after Frenzz delivers it to you is your decision and your responsibility.

4.Consent to Upload Other People’s Photos

This is important. Frenzz lets you upload photos of other people to create images of them. You must have permission to do that.

You represent and warrant that, for every person whose photograph you upload or whose likeness is used in the Services:

(a) you have obtained that person’s informed consent to upload their photograph to Frenzz and to generate AI images depicting them;

(b) you have informed them that their photographs will be processed to extract facial features for image generation;

(c) you have the legal right and authority to grant the license in Section 7 with respect to their likeness; and

(d) you will promptly cease using their photographs and delete them from Frenzz if that person withdraws consent.

You agree to indemnify Sansa against any claim brought by any person whose photograph you uploaded without the consent required by this Section (see Section 16).

Minors

You may not upload photographs of anyone under 18 unless you are the parent or legal guardian of that child and you consent to our processing of their image.

Public figures

You may not upload photographs of public figures, celebrities, or people you do not personally know, except for yourself and people in your actual life who have consented as described above.

5.Prohibited Uses

You agree not to use the Services to create, generate, store, or distribute content that:

• depicts real people in sexual, nude, or sexually suggestive scenarios without their explicit consent to such depiction;
• depicts minors in any sexual, suggestive, or exploitative context (we report suspected child sexual abuse material to NCMEC and law enforcement);
• depicts real people in scenarios intended to harass, intimidate, defame, extort, or threaten them;
• depicts real people committing crimes, violent acts, or acts of violence against them, in a manner likely to cause harm to that person’s reputation or safety;
• impersonates public figures, candidates for office, or government officials in contexts likely to mislead;
• depicts election-related content designed to mislead about candidates, officials, or voting;
• violates intellectual property, publicity, or privacy rights;
• violates any applicable law.

You also agree not to: (a) reverse engineer, decompile, or attempt to extract source code from the Services; (b) circumvent rate limits, content filters, or other technical measures; (c) use the Services to build or train competing AI models; (d) interfere with the operation of the Services or attempt to gain unauthorized access; or (e) scrape, bulk-download, or automate access to the Services.

We may suspend or terminate accounts that violate this Section without notice, and we may cooperate with law enforcement regarding unlawful content.

6.Your Content

“User Content” means reference photos, friend profiles, prompts, generated images, and any other content you provide or create through the Services.

You retain ownership of your User Content. You grant Sansa a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display your User Content solely to provide and operate the Services for you. This license ends when you delete the content or close your account, except for (a) content retained in backups for a limited period, (b) content we are required to retain by law, and (c) any content you have chosen to export outside Frenzz.

We do not use your User Content to train Sansa’s AI models or any third party’s AI models.

7.Generated Images

Frenzz creates images based on your prompts and reference photos (“Output”). Output is delivered to you for your private use. You are solely responsible for how you use, share, or distribute Output outside the Services. Sansa makes no warranty about accuracy, legality, or fitness of Output for any purpose. You agree not to share Output in a way that violates Section 5 or applicable law, including laws on non-consensual intimate imagery, deepfakes, defamation, or right of publicity.

Ownership of Output, to the extent it is legally ownable, belongs to you, subject to (a) the rights of people depicted in it, (b) our right to use Output as needed to operate the Services, and (c) the terms of any third-party AI model provider we use to generate Output.

8.Fees and Payment

Frenzz offers a free allowance (currently 5 generated images per new account). Additional generations require payment of fees shown in the app at the time of purchase. Fees may be structured as per-image purchases, credit packs, or subscriptions.

Purchases through the Apple App Store are processed by Apple and subject to Apple’s payment terms. Refunds for App Store purchases are handled by Apple according to its policies. We do not directly process refunds for App Store purchases.

Subscriptions, if offered, automatically renew at the end of each billing period unless you cancel through your App Store account settings before renewal.

We may change pricing or the size of the free allowance with reasonable notice.

9.Apple App Store Terms

If you obtained the Services through the Apple App Store, you acknowledge that:

• these Terms are between you and Sansa only, not with Apple, and Apple is not responsible for the Services or their content;
• Apple has no obligation to provide maintenance or support for the Services;
• in the event of any failure of the Services to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the Services;
• Apple is not responsible for addressing any claims by you or any third party relating to the Services or your use of them, including product liability claims, claims of non-conformity with applicable law, and claims under consumer protection or similar legislation;
• in the event of any third-party claim that the Services infringe intellectual property rights, Sansa (not Apple) is solely responsible for the investigation, defense, settlement, and discharge of that claim;
• you represent that you are not located in a country subject to U.S. government embargo or designated as a “terrorist supporting” country, and you are not on any U.S. government list of prohibited or restricted parties; and
• Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and Apple has the right (deemed accepted) to enforce these Terms as they apply to you.

10.Intellectual Property

Sansa and its licensors own the Services, including software, models (other than Output), trademarks, logos, and design. Nothing in these Terms transfers those rights to you. You may use the Services only as expressly permitted by these Terms.

11.Copyright and DMCA

We respect intellectual property rights. If you believe content on the Services infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to our designated agent:

We may terminate the accounts of repeat infringers. Counter-notices should follow the procedures in 17 U.S.C. § 512(g).

12.Likeness Takedown Requests

If you believe your likeness has been uploaded to Frenzz without your consent, email team@sansatech.com with your contact information and a description of the account or content involved. We will investigate and remove violating content. We comply with applicable law regarding non-consensual intimate imagery, including the TAKE IT DOWN Act, and act on valid notices within required timeframes.

13.Third-Party Services

The Services integrate with third-party providers (for example, cloud infrastructure, authentication, AI model providers, and payment processors). Their services are subject to their own terms and privacy practices. We are not responsible for third-party services.

14.Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that Output will meet your expectations or be accurate. AI models can produce unexpected, offensive, or inaccurate results; use judgment before relying on or sharing Output.

Some jurisdictions do not allow disclaimer of implied warranties, so some disclaimers above may not apply to you.

15.Limitation of Liability

To the maximum extent permitted by law, Sansa and its officers, directors, employees, and agents will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, data, or goodwill, arising from or related to the Services, even if we were advised of the possibility of such damages.

Our total liability for all claims will not exceed the greater of (a) the amount you paid us in the 12 months before the claim or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion of certain damages, so some limitations above may not apply to you.

16.Indemnification

You agree to indemnify, defend, and hold harmless Sansa and its affiliates, officers, directors, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from: (a) your use of the Services; (b) your User Content; (c) Output you generate, share, or distribute; (d) your breach of these Terms, including Sections 4 and 5; (e) your violation of any person’s rights (including rights of privacy, publicity, or likeness); or (f) your violation of any law.

17.Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights.

Agreement to Arbitrate

You and Sansa agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (“Disputes”) will be resolved by binding individual arbitration, and not in court, except that: (a) you or Sansa may bring a claim in small claims court if it qualifies; and (b) either party may seek injunctive relief in court for intellectual property infringement or misuse.

Arbitration Procedure

Arbitration will be conducted by JAMS under its then-current consumer rules. The arbitration will be conducted in English. For claims under $25,000, arbitration will be conducted on documents only unless the arbitrator decides a hearing is necessary. For larger claims, hearings will be held by video or in your home district unless otherwise agreed. Judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver

You and Sansa agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding.

30-Day Opt-Out

You may opt out of this arbitration agreement by emailing team@sansatech.com with “Arbitration Opt-Out” in the subject line within 30 days of first agreeing to these Terms. Include your name and account email. Opting out will not affect any other provision of these Terms.

Exceptions

This Section does not apply where prohibited by law. If a court determines any part of this Section is unenforceable with respect to a particular claim, that claim will be severed and heard in court, while the remaining claims proceed in arbitration.

18.Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. To the extent any Dispute is heard in court, you and Sansa consent to exclusive jurisdiction and venue in the state and federal courts located in Delaware.

19.Termination

We may suspend or terminate your access to the Services at any time for any reason, including if we believe you have violated these Terms. You may stop using the Services at any time and delete your account by emailing team@sansatech.com. Sections that by their nature should survive termination (for example, Sections 4, 5, 14–18, and 20) will survive.

20.General

Entire Agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Sansa regarding the Services.

Severability. If any provision is held unenforceable, the rest remains in effect.

No Waiver. Our failure to enforce any right is not a waiver.

Assignment. You may not assign these Terms. Sansa may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Notices. We may give notice by in-app message, email to the address on your account, or a posting on the Site. Legal notices to Sansa must be sent to team@sansatech.com and to the address in Section 22.

Force Majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.

Export Controls. You agree to comply with U.S. export laws and not to use the Services in any country subject to U.S. embargo.

Relationship. You and Sansa are independent contractors. These Terms do not create any agency, partnership, or joint venture.

21.Changes

We may update these Terms. When we do, we will update the “Last Updated” date above. For material changes, we will provide prominent notice (in-app or by email) before the changes take effect. Continued use after the effective date constitutes acceptance.

22.Contact